Wednesday, June 20, 2012

Customers Are Like Two Year Olds

You always hear that men are like 2 year olds', but you would never think that customers are toddlers. Within a year, I've gone from being a Preschool Teacher to a manager at Dollar General. And I have to say, my customers are less tamed than what my students were.

I understand being in a rush when you come into the store for something. Or being side-tracked when your child is begging for a toy that they desperately do not need. But, is there really an excuse for you not to put that body wash that you decided against back where it belongs?

Yes, we are all guilty of second guessing that pair of leggings and looking to see if anybody watches while we "secretly" shove it where we think nobody will find it. And yes, it seems like it's just a miniscule thing that every shopper does...but seriously...IT'S ANNOYING!!! Especially since I'm the manager picking up after your butt!

As a manager there is the perk of higher pay than what my teaching job provided, however, it does not have any perks other than dealing with more drama than a facebook addict. Not only do I have to make sure my employees do their jobs, but I come across a number of customers who feel 'entitled' to act a fool because they are spending money in my location. And for the record...NO YOU DON'T PAY MY BILLS! CORPORATE DOES. YOUR MONEY THAT IS BEING SPENT PAYS FOR MORE MERCHANDISE! Yes...I've dealt with one of those customers. Can you believe the audacity that people have just because they can flip a $20 onto the counter?! Oh and let's not forget my most favorite customer...the grandma who cussed me and my cashier out because we asked for her driver's license when she wrote a check. It amazes me still to this day that people have yet to grow up or remember a certain lesson called manners. Not to mention that I've seen more people walk in higher than Donald Trump's ego in the month that I've worked there than the years that I was a teenage drug dealer (a whole other story). 

I love my job, I actually do. But, to run into someone for 5 minutes and I have this impression lasting in my train of thoughts scares the be-Jesus out of me. I mean first impressions are everything and yes they suck to bits, but is that really what you want to leave me with? Letting your child destroy the toy aisle because your conversation on your phone about the black peep toes are just oh so exciting, or coming in with such a bad attitude that you make Mike Tyson look like a little bitch, or and here's my favorite; throwing a fit at my register because I regret to inform you that we no longer carry a product. WOW!!! Two year olds'. Yeah.

But, I must say...you do give me and my cashiers' something to talk about. :)


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